Mac OS X Guide
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1. Download and install the VPN profile.
2. Once installed go back to System Preferences.
3. Click on Network.
4. Highlight one of the VPNstaticIP connections on the left side. Enable "Show VPN status in menu bar" and close the window.
5. VPN icon should appear in menu bar (righ-top corner). Click on it and connect VPN. If not successful try to connect the alternative L2TP connection.